TERMS & CONDITIONS
1. AGREEING TO THE TERMS AND CONDITIONS
1.1. By using SportsBetTV.co.uk you agree to abide by our terms and conditions.
1.2. You should read, and will be bound by the full Terms and Conditions when using our Services
1.3. The products and services that SportsBetTV.co.uk offers (via its websites and mobile applications) are together referred to as the "Services". Your agreement under these Terms and Conditions is with us for all the Services that you use.
2. CHANGES TO THE TERMS AND CONDITIONS
2.1. The Terms and Conditions govern your use of the Services and supersede any and all prior agreements between you and us in respect of the same.
2.2. We may need to change the Terms and Conditions from time to time (including to comply with applicable law or a change in our regulatory requirements). We will publish any changes on our websites. If we need to make a material change to the General Terms and Conditions (e.g. one which effects your rights or obligations under the General Terms and Conditions) we will give you at least 30 (thirty) days' advance notice (by emailing you and/or providing a prompt with a link to the revised terms on our websites. Your continued use of the Services following notification or, in the case of material changes, such 30 (thirty) day period will be deemed binding acceptance of the changes. If any change is unacceptable to you, you should stop using our Services and should close your Account. It is your sole responsibility to review the Terms and Conditions and any amendments to them each time you use the Services.
3. INFORMATION WE COLLECT ABOUT YOU
3.1. We process information about you in accordance with our Privacy and Cookies Notice. Our Privacy Policy and Cookies Notice form part of these Terms and Conditions and contain details on the types of information we collect and what we do with that information.
3.2. We are entitled to share the information we hold on you which includes personal data with the regulator, sporting bodies and other bodies, including the police, and law enforcement bodies in order to investigate fraud, money laundering or sports integrity issues and to comply with our regulatory duties.
4. USE OF THE SERVICES
4.1. We reserve the right to suspend, modify, remove and/or add a product to the Services in our sole discretion with immediate effect and without notice.
4.2. You must not misuse our websites by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to: our websites; the servers on which our websites are stored; or, any server, computer or database connected to our websites, interactive TV service or mobile applications. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them.
4.3. You agree that you will not use the Services in any way that may lead to the encouragement, procurement or carrying out of any criminal or unlawful activity, or cause distress, harm or inconvenience to any other person.
4.4. You agree that you will not use the Services in any way other than for your personal use and for your own benefit. Any bets or wagers placed through your Account that are not for your own benefit (including for the avoidance of doubt placed in connection with any bet management or brokerage service) are forbidden unless agreed by us (in writing) in advance.
4.5. You agree not to give any indication that you have any commercial relationship with us or that you are our agent.
4.6. The information which we or third parties provide (including results, statistics, fixture lists, odds and betting figures) on our websites and Services is for your personal use only and the distribution or commercial exploitation of such information by you is strictly prohibited. We do not give any commitment in relation to the uninterrupted provision of such information, its accuracy or the results obtained through its use. No information which we or third parties provide on our websites and Services is intended to amount to advice or recommendations and is provided for information purposes only. All bets are made at your own risk.
4.7. We do not guarantee which products will be available on our Services. The Services are provided on an 'as is' and 'as available' basis. We cannot promise that the Services will be free from errors or omissions nor that they will be available uninterrupted and in a fully operating condition.
4.8. We will provide the Services with the reasonable skill and care as described in these Terms and Conditions. We do not make any other promises about how the Services will be provided.
4.9. In order for you to use certain Services in particular our Sky Vegas, Sky Casino and Sky Bingo Services it may be necessary to provide you with software provided by a third party. The provider of such software may require you to agree to additional terms and conditions governing the use of their products including: (i) individual game supplier rules in respect of the games on our Sky Vegas Services; (ii) Playtech Software Limited in respect of our Sky Bingo Services (see Appendix A); and (iii) Playtech Software Limited in respect of our Sky Casino Services (see Appendix B). If you do not accept those third party terms and conditions, do not use the relevant third party software. You shall not interfere with, modify or reverse engineer any software provided to you by us or any third party. We do not accept any liability in respect of any third party software.
4.10. We receive commentaries, news feeds, scores and other content from a number of third parties, which may carry terms and conditions governing their use. We do not accept any liability in respect of such content. Where the Services link to third party websites, content and resources this does not constitute an endorsement by us of that third party’s website or their products or services and we do not accept any liability in respect of your use of such sites.
5. DORMANT ACCOUNTS
5.1. Should your Account become dormant through lack of use, we will continue to contact you (where you have "opted-in") with promotional messages until such time as you instruct us to stop. However, we will also contact all Account holders periodically to advise of any Account balance.
5.2. Please note that after a period of no less than 24 (twenty four) months of Account inactivity we reserve the right to close dormant Accounts and to remove any funds. Notice via email or letter will be given at least 30 (thirty) days before any deductions are made.
6. EVENTS OUTSIDE OUR CONTROL
6.1. We are not responsible for any events beyond our reasonable control. Such events might include network failures, malfunctions to our systems, war, terrorist activity, riots, malicious damage, fire, flood, storm, nuclear accident or compliance with any new law or governmental order, rule, regulation or direction.
6.2. We may also suspend or cancel the Services or any part of the Services if, despite making reasonable efforts to do so, we are not able to provide that part of the Service to you as a result of events beyond our reasonable control.
7. LIMITATIONS AND EXCLUSIONS
7.1. Nothing in these Terms and Conditions is intended to:
7.1.1. exclude or limit our liability for fraud or for death or personal injury resulting from our negligence, or;
7.1.2. limit your statutory rights (statutory rights include, for example, that we will provide our Services to a reasonable standard and within a reasonable time). For more information about your statutory rights, contact your local consumer protection organisation (the Citizens Advice Bureau (http://www.citizensadvice.org.uk/) or Trading Standards Office (http://www.tradingstandards.gov.uk/advice/) if you are located in the UK).
7.2. Except under Section 21.1 above and save in respect of any winnings lawfully due to you in accordance with Section 10 (Winnings) above, our maximum liability to you under these Terms and Conditions in relation to any one incident or series of related incidents is limited to the greater of: (a) where such liability relates to a specific bet or wager, the value of such bet or wager paid by you; (b) where such liability relates to the misapplication of funds in your Account, the amount that has been lost or misplaced; or (c) £2,000 pounds.
7.3. Subject always to Sections 21.1 and 21.2 above, we will not be liable under the Terms and Conditions for any loss that could not have been reasonably expected by you and us at the time you register or at the time you enter into a transaction for Services, such as any loss of income, business or profits or any information which is lost or corrupted. We will not be liable for any damage or loss suffered or incurred by you as a result of:
7.3.1. any use of our Services in breach of these Terms and Conditions (including any use of our Services for commercial or business purposes);
7.3.2. failures caused by the equipment you use to access our websites, interactive TV service, call centre or mobile applications or failures in any network (including failures by your internet service provider);
7.3.3. any incomplete, illegible, lost or delayed transactions (including as a result of technical failure);
7.3.4. damage to your equipment (e.g. desktop, laptop, TV, mobile, smartphone, tablet, games console or other internet-enabled device) or for any loss or corruption of data that results from your use of our websites, interactive TV service or mobile applications (and we cannot and do not guarantee that any files that you download are free from viruses, contamination or destructive features);
7.3.5. the accuracy, completeness or currency of any information services provided by us or third parties (including but not limited to prices, runners, times, results, live scores or general statistics);
7.3.6. any loss whatsoever arising from your abuse or misuse of your Account or our Services;
7.3.7. any failure on our part to observe any self-exclusion policies that we may have in place from time to time;
7.3.8. any failure on our part to interact with you where we may have concerns about your activities;
7.3.9. any event outside our control as set out in Section 20 (Events Outside Our Control); or
7.3.10. our closure or suspension of your Account in accordance with these Terms and Conditions
7.4. You agree to compensate us for any costs, charges or losses sustained or incurred by us (including any direct, indirect or consequential losses, any loss of profit and any loss of reputation) arising directly from your fraud, dishonesty or criminal act
7.5. Without limiting any other rights or remedies available to us, we may at any time set off any positive balance in your Account (or any duplicate Account) against any amount owed to us by you. You agree that any Account balance may be used to finance any costs incurred as a result of your fraudulent activity, such as chargebacks on associated Accounts or the reimbursement of funds back to the customer(s) who were colluded against.
8. DMCA
8.1. All video content on SportBetTV.co.uk is provided by third parties and is only embedded on the site. If you think your content is being used illegally, please contact the streaming service directly.
9. INTELLECTUAL PROPERTY
9.1. All intellectual property rights in our websites, interactive TV service and mobile applications and all material and/or content made available on the Services (including but not limited to rights in the products and services offered, all code, software, animations, graphics, music, sound, photographs, video content or text, and the selection and arrangement thereof) or otherwise by us shall remain at all times our property or the property of our third party licensors.
9.2. The names, images and logos identifying us, our partners or third parties and our/their products and services contained in our websites, interactive TV service and mobile applications are proprietary marks and may not be reproduced or otherwise used without express permission.
9.3. Nothing contained in these Terms and Conditions shall be construed as conferring by implication any licence or right to use any trade mark, patent, design right or copyright that belongs to us or any third party.
10. PROMOTIONS AND OFFERS
10.1. From time to time we offer promotions and offers to new and existing users. These promotions and offers will have their own terms and conditions.
10.2. Please note that the terms and conditions for a promotion or offer shall prevail in the event of any conflict between the General Terms and Conditions and the terms and conditions for a promotion or offer.
10.3. All promotions and offers are limited to one per person.
10.4. We reserve the right to amend the terms and conditions of or withdraw any promotion or offer at any time at our sole discretion.
11.GOVERNING LAW AND JURISDICTION
11.1. Unless otherwise specified in the Game Rules, where customers are located in the United Kingdom, these Terms and Conditions are governed by and interpreted in accordance with the laws of England and Wales; and where customers are located outside the United Kingdom, these Terms and Conditions are governed by and interpreted in accordance with the laws of the Bailiwick of Guernsey.
11.2. Unless otherwise specified in the Game Rules, disputes arising in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales unless you choose the jurisdiction of your home in Scotland or Northern Ireland.
12. RESPONSIBLE GAMING/GAMBLING
12.1. We are committed to Responsible Gambling and have a number of self-help tools to help you manage your gambling.
12.2. We make available the facility for you to set a limit on the deposits you make to your Account. Information on setting limits may be found within the "Help and Support" section or within the "My Account" pages when logged in.
12.3. We make available the facility for you to stop gambling at any time. 24 (twenty-four) hour – 30 (thirty) day cooling off periods as well as self-exclusions of either 6 (six) months, 1 (one) year, 2 (two) years, 3 (three) years, 4 (four) years or 5 (five) years can be set. Information on cooling off and self-exclusion may be found within the "Help and Support" section or within the "My Account" pages when logged in.
12.4. Having implemented reasonable checks and safeguards to ensure that whilst you are self-excluded you are not sent marketing material about gambling from us and you cannot access our Services, we cannot be held liable to you or any third party if you are able to continue to gamble on our websites or mobile applications, or if any marketing material inadvertently gets sent to you or if you continue to gamble on any other party's sites or premises. Moreover we would urge you if you continue to gamble during any period of self-exclusion (from ourselves or other operators) that you seek urgent professional help.
12.5. We will use all reasonable endeavours to ensure compliance with self-exclusion. However, you accept that we have no responsibility or liability whatsoever if you continue to gamble through additional accounts where you have changed any of the registration details (which would also include if you open up an Account with substantially the same information, albeit inputted into the registration form in a different way).
12.6. The National Association for Gambling Care Educational Resources and Training (GAMCARE) (www.gamcare.org.uk) provides information, advice and counselling to individuals, their family and friends who have concerns about problem gambling. The free Helpline number for GAMCARE (available 8am – midnight, 7 days a week) is 0808 8020 133.
12.7. For more advice on how to gamble responsibly see here.